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Ian Gotts @iangotts
Ian Gotts @iangotts

271 Followers

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Why every Salesforce Org needs a Center of Excellence

SUMMARY Salesforce was a Ford Focus, now it is an Aston Martin GTE race car. Salesforce was quick, easy and safe. But had a narrow focus. Now it is strategic, powerful and flexible. …

Salesforce

10 min read

Why every Salesforce Org needs a Center of Excellence
Why every Salesforce Org needs a Center of Excellence
Salesforce

10 min read


Published in Salesforce Architects

·Jan 10

How Architects Can Help Reduce Technical Debt

Wikipedia: a concept in software development that reflects the implied cost of additional rework caused by choosing an easy (limited) solution now instead of using a better approach that would take longer. …

Salesforce

6 min read

How Architects Can Help Reduce Technical Debt
How Architects Can Help Reduce Technical Debt
Salesforce

6 min read


Jul 26, 2022

BA Certification is like the US Drivers Test

When I arrived in the US 10 years ago I had 30 years of driving experience. But still needed to pass the US test to get my California license. Clearly, I knew how to drive, albeit on the wrong side of the road!! …

Business Analysis

4 min read

Business Analysis

4 min read


Published in Salesforce Architects

·Jun 8, 2022

Why Architects Need to Understand Business Analysis Tools and Techniques

Salesforce is now a strategic application in the IT landscape. Salesforce’s vision of Customer 360 is becoming a reality in organization after organization. A key aspect of that vision is that customer data is available to different upstream systems (including marketing systems, websites, self-service portals, and communities) as well as…

Salesforce Architect

8 min read

Why Architects Need to Understand Business Analysis Tools and Techniques
Why Architects Need to Understand Business Analysis Tools and Techniques
Salesforce Architect

8 min read


May 4, 2022

Salesforce DevOps Center : beta June’22

What is DevOps Center Moving metadata between Sandbox and Production Orgs has never been easy, particularly for the declarative developer — i.e. the Admin. Change sets are a painful experience and replacing them has been long overdue. Fortunately that wait is over. DevOps Center is the free replacement for Change Sets and it goes…

Salesforce

9 min read

Salesforce DevOps Center : beta June’22
Salesforce DevOps Center : beta June’22
Salesforce

9 min read


Nov 3, 2020

Mapping Aviation Gin’s top level process — “The Process”

I’ve long been a fan of Ryan Reynold’s quick wit, chiselled good looks, but mostly his quirky marketing. …

Process Improvement

2 min read

Mapping Aviation Gin’s top level process — “The Process”
Mapping Aviation Gin’s top level process — “The Process”
Process Improvement

2 min read


Oct 30, 2020

Salesforce implementation maturity benchmark launches

OrgConfessions.com What started as a fun project, collecting anecdotes about implementation issues in April 2019 became a book, movie trailer and presentation series by Dreamforce19. At that point we’d got 400 confessions and made the bold claim that we’d have 1000 by Dreamforce2020. …

3 min read

3 min read


Oct 30, 2020

Develop in production: insane or inspired?

Accelerating implementation We all know the benefits of accelerating and streamlining the release cycle; the business is more agile and reduced development effort. But there are even greater benefits if you think about the entire implementation lifecycle, which includes improved analysis that engages the end users to discover what they really need…

Salesforce

6 min read

Lessons not confessions: 1000 OrgConfessions and counting
Lessons not confessions: 1000 OrgConfessions and counting
Salesforce

6 min read


Oct 25, 2020

Lessons not confessions: 1000 OrgConfessions and counting

Dreamforce19 At Dreamforce19 we had 405 OrgConfessions.com. Less than a year later we are at over 1,000. So what has changed, and how does it impact you, the Admin, Developer and Consultant? First, let’s look at the root cause analysis of the OrgConfessions and see how they have changed in the…

Salesforce

3 min read

Salesforce

3 min read


Sep 1, 2020

Regulatory Compliance and Risk Management

How process-led approach helps to tackle regulations and risks — Whatever regulation you have to operate within, producing documentation and building a compliant management system can become a major overhead. While every system is intended to add value and support the people who need to operate within it, many management systems can become the proverbial “tail wagging the dog”. When…

5 min read

5 min read

Ian Gotts @iangotts

Ian Gotts @iangotts

271 Followers

Founder & CEO Elements.cloud: OrgConfessions.com, Salesforce customer & evangelist since 2002 : Author : Speaker bit.ly/IGshowreel

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